Privacy Policy

Effective Date: June 22, 2026

Welcome to STW Direct ("STW Direct," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, STWDirect.com, purchase products, submit inquiries, schedule services, or otherwise interact with us.

1. Information We Collect

Information You Provide

We may collect:

• Name
• Email address
• Phone number
• Billing address
• Vehicle information
• Tire and wheel preferences
• Payment information
• Appointment requests
• Messages submitted through forms

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Referral sources
• Website usage data
• Cookies and analytics information

2. How We Use Your Information

We use your information to:

• Process orders and service requests
• Contact you regarding appointments
• Provide customer support
• Verify vehicle fitment
• Improve our website and services
• Send order confirmations
• Communicate promotions and special offers
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

3. SMS & Email Communications

By providing your phone number or email address, you consent to receive communications related to:

• Order updates
• Appointment reminders
• Service notifications
• Warranty information
• Promotional offers

You may opt out of marketing communications at any time.

Message and data rates may apply.

4. Payment Security

Payment information is processed through secure third-party payment processors. STW Direct does not store complete credit card information on its servers.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

• Tire manufacturers
• Wheel manufacturers
• Payment processors
• Scheduling platforms
• Website service providers
• Government authorities when required by law

6. Cookies & Analytics

Our website may use:

• Cookies
• Google Analytics
• Advertising tracking technologies

These tools help us understand website performance and improve customer experience. You may disable cookies through your browser settings.

7. Data Retention

We retain information only as long as necessary to:

• Fulfill transactions
• Maintain business records
• Comply with legal requirements
• Resolve disputes

8. Data Security

We implement commercially reasonable safeguards to protect customer information. However, no internet transmission is completely secure and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect information from children.

10. Your Rights

Depending on your state of residence, you may have rights regarding:

• Access to personal information
• Correction of inaccurate information
• Deletion requests
• Marketing communication preferences

To exercise these rights, contact us.

11. Contact Information

STW Direct

806 E Main St

Lincolnton, NC 28092

Phone: (704) 240-9075

Email: speedytirewholesale@gmail.com

12. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective upon posting to the website.